Shipping policy

Shipping Policy

Effective Date: 1/21/2026

Thank you for choosing Wondergol. This Shipping Policy explains how orders are processed, shipped, and delivered.

 

 

Order Processing

Orders are typically processed within 7 business days after payment is received. Pre-sale items are subject to a longer period, typically processing within 30 days. Processing times may vary depending on the product and order volume. Any specific processing timeframes will be noted on the product page where applicable.

Orders are typically not shipped or delivered on weekends or holidays.

 

 

Shipping Methods

Available methods for shipping and estimated delivery times will be displayed at checkout.

 

 

Shipping Costs

Shipping costs are calculated based on the shipping method selected, package weight, and destination. All shipping charges are shown at checkout before payment is completed.

 

 

Tracking Information

Once your order has shipped, you will receive a confirmation email containing tracking information. Tracking updates may take up to 24–48 hours to appear after shipment.

 

 

International Shipping

We are currently NOT offering shipping outside of the United States.

When we do offer this, international orders may be subject to customs inspections, import duties, taxes, or fees imposed by the destination country. Wondergol is not responsible for these charges, and they are the sole responsibility of the customer.

Delivery times for international orders may vary due to customs processing and local carrier handling.

 

 

Delivery Delays

Delivery times are estimates only and are not guaranteed. Wondergol s is not responsible for shipping delays caused by carriers, customs, weather conditions, natural disasters, or other circumstances beyond our control.

 

 

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout. Wondergol is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

 

 

Lost or Stolen Packages

Wondergol is not responsible for lost or stolen packages once delivery has been confirmed by the carrier. If you believe your package is lost, please contact the carrier directly using the provided tracking information.

 

 

Returned or Unclaimed Packages

If an order is returned to us due to an incorrect address, failed delivery attempts, or the package being unclaimed, the customer may be responsible for additional shipping fees to reship the order.

 

 

Shipping Support

If you have questions about your shipment or need assistance tracking your order, please contact us through our Contact Page. Include your order number for faster support.

 

 

Changes to This Policy

We reserve the right to modify or update this Shipping Policy at any time. Changes take effect immediately upon posting on our website.

By placing an order with Wondergol, you acknowledge and agree to this Shipping Policy.